Frequently Asked Questions
Will my visits be covered by my insurance?
Grove Spine & Sports Care contracts with Blue Cross Blue Shield (Anthem or Carefirst) non Federal PPO (Preferred Provider) plans with chiropractic coverage. This means if you have BCBS PPO coverage, we will file all claims on your behalf and collect only your copay/coinsurance after your deductible has been met.
If your coverage is Federal BCBS PPO, we are considered a non participating provider. You will be required to pay us in full at the time of your visit. We will file your claims for you and the payment from BCBS will be mailed directly to you. Federal BCBS PPO reimburses the majority of the treatment costs. To determine if your plan is a Federal PPO plan, your enrollment code must be 106.
If you do not have a BCBS PPO or Federal PPO plan, you will need to file claims on your own. You will be responsible for payment at the time of service and we will gladly provide you with a receipt that you can send to your insurance company for reimbursement. You may want to contact the Member Services number on the back of your card to find what your coverage is for out of network chiropractic care.
We are not accepting new Medicare patients at this time.
Do I need a physician referral prior to receiving treatment?
Doctors of Chiropractic are Primary Care Physicians, so you do not need a prescription or referral to see us.
What should I wear for treatment?
Please wear comfortable, preferably loose fitting, work out style clothing to your sessions. You may be asked to change into clothing we have on hand if your clothing restricts movement or is too heavy to treat through. A changing room is available for your convenience.
What should I expect from the initial appointment?
The doctors will evaluate your condition and identify the source of your pain or dysfunction.
We will ask you detailed questions about your medical history, including how the pain started and what activities aggravate or ease your condition. Following the history, a thorough physical examination will be performed, which includes detailed musculoskeletal, neurological, strength, mobility and physical performance assessments.
The initial appointment is approximately one hour long.
How many visits will I need?
The total number of treatments you need depends on a few factors:
- The severity of your condition
- How long you have had your condition
- Your overall health
- Your ultimate goals
If you are young, in good health and have a mild condition that occurred recently, you will need far fewer treatments than if you are older, in poor health and have been struggling with a problem for many years. Most conditions are resolved or greatly improved in 4-6 visits. If this type of treatment does not appear to be achieving the desired results, we will refer you for imaging or to another type of practitioner better suited to your needs.
Do you take x-rays?
We do not take xrays in our office. If the doctors feel that imaging is necessary, they will refer you to a facility that is conveniently located to you. If you have had imaging done previously, please bring what you have (xrays, discs and written reports) for the doctors to review. We will add this information to your records.
Who can benefit from Active Release Technique®?
Anyone suffering from a soft tissue dysfunction caused by repetitive strain or overused muscles can benefit from Active Release Technique®.
What is an ART treatment like?
Every ART session is actually a combination of examination and treatment. The ART provider uses his/her hands to evaluate the texture, tightness and movement of muscles, fascia, tendons, ligaments and nerves. Abnormal tissues are treated by combining precisely directed tension with very specific patient movements. These treatment protocols – over 500 specific moves – are unique to ART. They allow providers to identify and correct the specific problems that are affecting each individual patient. ART is not a cookie cutter approach.
How is ART (Active Release Technique) different from massage?
While Active Release Techniques® (ART®) and massage therapy are complementary therapies, ART is distinctly different from massage in its focus on the presence of scar tissue. ART effectively minimizes the restrictions imposed by scar tissue by reducing adhesions in muscular tissue whereas massage therapy does not focus on this element of the muscular tissue.
What is a chiropractic adjustment?
The chiropractic adjustment is a gentle, quick thrust to a particular joint, intended to restore normal joint position and movement. Usually done by hand, it can also be done with instruments or other specialized equipment. Most people feel better quickly after being adjusted.